1. Overview

Cortex XSOAR is a security orchestration, automation, and response (SOAR) platform. Prisma Cloud can send alerts, vulnerabilities, and compliance issues to XSOAR when your policies are violated. Prisma Cloud can be configured to send data when an entire policy, or even specific rules, are violated.

1.1. Configuring alert frequency

You can configure the rate at which alerts are emitted. This is a global setting that controls the spamminess of the alert service. Alerts received during the specified period are aggregated into a single alert. For each alert profile, an alert is sent as soon as the first matching event is received. All subsequent alerts are sent once per period.

  1. Open Console, and go to Manage > Alerts.

  2. In Aggregate audits every, specify the maximum rate that alerts should be sent.

    You can specify Second, Minute, Hour, Day.

    frag configure alerts

2. Send alerts to XSOAR

Alert profiles specify which events should trigger the alert machinery, and to which channel alerts are sent. You can send alerts to any combination of channels by creating multiple alert profiles.

Alert profiles consist of two parts:

(1) Alert settings — Who should get the alerts, and on what channel? Configure Prisma Cloud to integrate with your messaging service and specify the people or places where alerts should be sent. For example, configure the email channel and specify a list of all the email addresses where alerts should be sent. Or for JIRA, configure the project where the issue should be created, a long with the type of issue, priority, assignee, and so on.

(2) Alert triggers — Which events should trigger an alert to be sent? Specify which of the rules that make up your overall policy should trigger alerts.

If you use multi-factor authentication, you must create an exception or app-specific password to allow Console to authenticate to the service.

3. Create new alert profile

Create a new alert profile.

  1. In Manage > Alerts, click Add profile.

  2. Enter a name for your alert profile.

  3. In Provider, select Cortex XSOAR.

4. Configure the channel

Configure the channel.

  1. In Console Name, choose the console name XSOAR should use to access your Prisma Cloud console.

  2. Copy the Console URL and save it for creating the integration in XSOAR.

  3. Copy the Project Name, and save it for creating the integration in XSOAR (the project name would only appear if you are using the projects feature).

  4. Copy the CA certificate and save it for creating the integration in XSOAR.

4.1. Configure the triggers

Configure how the alert is triggered.

  1. Under Alert Types, check the boxes types of events that should trigger an alert.

  2. For additional configuration options, click Edit.

  3. To specify specific rules that should trigger an alert, deselect All rules, and then select any individual rules.

    frag config triggers
  4. Click Save.

5. Configure XSOAR

Create a new Prisma Cloud Compute integration in XSOAR.

  1. Log into Cortex XSOAR.

  2. Go to Settings > Integrations.

  3. Search for Prisma Cloud Compute and click Add instance.

    demisto add integration
  4. Under the Settings:

    1. Name: Enter the name for the integration.

    2. Check the Fetch incidents checkbox.

    3. Prisma Cloud Compute Console URL and Port: Paste the URL of the console that you copied from Prisma Cloud.

    4. (optional) Prisma Cloud Compute Project Name: Enter the name of the project in Prisma Cloud.

    5. Credentials: Enter the Prisma Cloud username that XSOAR should use to communicate with your Prisma Cloud console.

    6. Password: Enter the password for the username you provided.

    7. Prisma Cloud Compute CA Certificate: Paste the CA Certificate you copied from Prisma Cloud, or enter your own CA Certificate (if using a custom certificate to access your Prisma Cloud console).

  5. Click Test to check the connection to Prisma Cloud console.

  6. Click Done to save the integration.

  7. Go to Incidents to see the alerts received from Prisma Cloud.